In an era of rising identity fraud, the role of financial institutions in providing swift, effective assistance to their customers has never been more critical. Customers who fall victim to identity fraud often turn to their banks or credit unions, seeking guidance and support. While many institutions focus on monitoring services, the growing demand calls for a more comprehensive solution. That’s where fully managed fraud restoration services, such as those provided by LibertyID, become invaluable.
The Need for Fully Managed Fraud Restoration
According to a study conducted by Carnegie Mellon University, a staggering 90% of people expect to become victims of identity theft at some point. Of those, 76% will seek professional help, with 63% specifically turning to their financial institution for assistance. These statistics underscore the trust and reliance customers place in their financial institutions during times of crisis.
However, most identity fraud services only offer monitoring, leaving customers to navigate the complex process of restoring their identity alone. In contrast, LibertyID offers a “Human to Human” fully managed service that handles all aspects of the restoration process. This service can transform a financial institution’s reputation, turning a crisis into an opportunity to solidify trust and loyalty.
Differentiating Your Institution with LibertyID
Offering unique and valuable services is essential to standing out in a competitive financial marketplace. With LibertyID’s fraud restoration, institutions can provide blanket coverage to their depositors, addressing identity fraud no matter where it occurs in their lives. This coverage doesn’t require the institution to exchange data with LibertyID or pre-enroll customers, ensuring privacy and ease of use.
This service sets financial institutions apart from competitors, creating an enhanced customer experience. Depositors who know their bank will take care of them in times of crisis—without additional fees or the need for pre-existing condition exclusions—are more likely to stay loyal. Financial institutions offering LibertyID’s services are providing a valuable service and a real solution to a growing problem.
Human-Centered, Comprehensive Solutions
Unlike do-it-yourself kits or monitoring services, LibertyID’s approach to identity restoration is hands-on. Our “Human to Human” service gives customers the personal support they need during stressful situations. Having a professional team guide them through the restoration process—handling all the paperwork, phone calls, and negotiations—can be a lifeline. LibertyID manages all aspects of the identity fraud case, from start to finish, ensuring that every detail is addressed.
A Risk That’s Growing
Identity theft is a serious, growing risk. Providing a fully managed restoration service addresses this risk head-on, mitigating the damage caused by identity fraud and ensuring depositors are well taken care of. Through LibertyID, institutions can offer a complete solution, giving their customers peace of mind in an uncertain world.
LibertyID Business Solutions provides customer WISP protocols, advanced information security employee training, third-party vendor management tools, and post-breach regulatory response and notification services. This allows businesses to improve the safeguards surrounding their consumers’ private data and head toward a compliant posture in relation to the federal FTC and often overlooked state regulations. Along with the components mentioned, LibertyID Business Solutions includes our gold-standard identity fraud restoration management services for employees and their families.